Human-Centered Marketing in an AI-Powered World
How Small Businesses Can Use AI Without Losing the Human Touch
Join us on Thursday, November 20, from 9:00 a.m. to 10:00 a.m. at the Wooster Chamber for an engaging session with Michelle Miller, President of Creativate. Michelle will share key marketing insights, including how small businesses can use AI without losing the human touch.
AI is reshaping marketing at every level, but small businesses don’t need big budgets or tech teams to benefit. This session will explore simple, real-world ways local businesses can use AI to save time, improve visibility, and connect with customers—without losing their authenticity or voice.
Key Takeaways:
AI tools that make marketing faster and easier
How to use AI without losing your brand personality
What to avoid—and where humans add irreplaceable value
How to balance automation with personality and trust
Where humans still matter most in AI-powered marketing
This is a session you won’t want to miss!
Speaker Bio:
Michelle Miller is the President of Creativate, where she leads the strategic vision and hands-on execution of marketing initiatives for growth-oriented businesses. With a dynamic track record spanning startups, small and midsize enterprises, and large organizations, Michelle has launched and scaled diverse product lines — from architectural building products and precast concrete to industrial pumps and roofing systems — turning complex offerings into meaningful market stories.
At the heart of her work is a commitment to sustainable marketing practices. She believes real growth comes not from one-off campaigns but from well-designed systems, cross-departmental alignment, and consistent momentum. Under her leadership, marketing is treated as a full lifecycle enterprise discipline, from brand and demand to customer experience and retention.
Michelle’s leadership has been recognized by industry peers, including the President’s Award at a previous company and the Outstanding Service Award from the Single Ply Roofing Industry (SPRI) association. She holds an MBA from Case Western Reserve University and multiple HubSpot certifications, and she brings both strategic insight and tactical fluency to the boardroom, the shop floor, and the digital dashboard.
Beyond her professional role, Michelle is passionate about mentorship, leadership development, and advocating for women in male-dominated industries. She is a frequent guest speaker, podcast guest, and panel moderator known for translating B2B marketing complexity into clear, actionable insights. Outside the office you will find her traveling internationally, cooking or baking (especially chocolate chip cookies), keeping up with her dog Gus, and turning home projects into before-and-after wins.
Thursday Nov 20, 2025
9:00 AM - 10:00 PM EST
Thursday, November 20, 2025
9:00 a.m. - 10:00 a.m.
Wooster Area Chamber of Commerce
377 W Liberty St.
Wooster, OH 44691
Myriah Shattell, Community Engagement Coordinator
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